|Address||43781 Parkhurst Plaza, Ashburn, VA 20147, USA|
|Categories||Car Repair, Store, Point Of Interest, Business|
Review Date: 28 Feb 2018
I usually come here for my emissions test and state inspection. Great customer service, the guys know what they’re doing and they don’t push any ‘extras’ on you. Their lounge area is really nice too and I think the ‘mini garage’ is a super cute idea. So grab a green apple, sit down and chill while your car is undergoing some service. VA Tire and Auto rocks.
Review Date: 01 May 2018
The front desk and service staff were fast accurate honest and extremely friendly. What a blessing. Thank you!!!
Review Date: 27 Mar 2018
Long wait for Safety inspections. Reason: You wait for a half hour and realized that only one lane is open against designated 2, because staff is on spring break. Really!!! Atleast let us know instead of keeping us guessing. Put some signboard so that customers are aware of turnaround time. On top of it you are punished being instructed to sit in the car till your turn, Worst service and no sense of urgency. Really don’t need polished front desk but definitely quick serving staff. Lesson learnt: Forget tires, I am never going to visit this place for any of inspections.
Review Date: 11 Feb 2018
Very professional and they even put my spare tire back(undercarriage) where it belongs rather than in my trunk. Last time I had a flat walmart didn't even try. Kudos for great service! There pricing and wait time is the only thing I would say has much to be desired. But otherwise just another regular place.
Review Date: 11 Dec 2017
Took my car for oil change as it was due. Got call from them that brake light was off so we said fine fix it. again we got a call that there is nail in tire and even though we were able to drive the car everyday without seeing any issues with tire pressure but agreed to fix nail. Getting another call that there is another nail and now this tire cannot be fixed. It was a long day for me and my wife and we told them not to fix anything and asked can we get there and get our car back and drive home ? As after they starting working on tire we were not sure weather we can drive the car. They said they dont recommend me to drive the car. I am like okay replace one tire and they say we cannot replace one tire. This was too much for us and in conversation, this guys cuts phone three times. I had to call him just to find our what's the status of the car. Not seen such rudeness anywhere in any repair shop in this area.